At TechBelievers, customer satisfaction is our top priority. Our cancellation and refund policy is designed to ensure a smooth and transparent experience. Please review our policy below to understand how cancellations and refunds are handled.

1. Digital Product Purchases

• All Sales Final: Due to the nature of digital products, all sales are final. Once a purchase is completed, the product is available for immediate download and is considered non-returnable and non-refundable.
• Exceptional Circumstances: If there are technical issues with the product that prevent you from accessing or using it as intended, please contact us at [email protected] within 7 days of purchase. We will work with you to resolve the issue or may, at our discretion, offer a refund or exchange if the problem cannot be resolved.

2. Order Cancellations

• Before Download: If you have not downloaded the purchased digital product, you may request a cancellation by contacting [email protected] within 24 hours of purchase.
• After Download: Cancellations are not possible once the product has been downloaded due to the nature of digital delivery.

3. Refunds (If Applicable)

• Eligibility: Refunds are granted only in cases where a technical problem or error with the product cannot be resolved, or in cases of accidental duplicate purchases.
• Process: To initiate a refund request, contact our support team at [email protected] with your order details and an explanation of the issue.
• Processing Time: Approved refunds will be processed within 7–10 business days to your original payment method.

4. Changes to This Policy

• We reserve the right to update or modify this Cancellation and Refund Policy at any time. Changes will be effective upon posting on our website. We encourage you to review this policy periodically.

5. Contact Us

• If you have questions or need assistance regarding this policy, please contact us at [email protected].